FAUNA FLICKER LLC: Your Privacy Matters

At FAUNA FLICKER LLC, we understand how important your privacy is. Your trust is our top priority. We’re committed to protecting your personal information and being transparent about how we use it. Think of this Privacy Policy as our promise to you, ensuring that your experience with us is safe, secure, and paws-itively delightful!

Founded in 2025, we’re a small business dedicated to crafting cozy and stylish pet beds for your furry friends. This policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way. We’ve made it as clear and easy to understand as possible because we believe you deserve to know exactly what’s happening with your data.

If you have any questions or concerns, please don’t hesitate to reach out to us. We’re here to help! FAUNA FLICKER LLC

1. Information Collection: What We Gather

We collect information in a few different ways to provide you with the best possible shopping experience. Here’s a breakdown:

• Personal Information: This includes your name, billing address, shipping address, email address, phone number, and any other information you provide when you create an account, place an order, or contact us. We use this to process your orders, ship your pet bed, and keep you updated on your order status.
• Payment Information: When you make a purchase, we collect your payment information (like credit card details or PayPal information). This information is securely processed by our trusted payment processors (see “Third-Party Services” section). We do *not* store your full credit card details on our servers.
• Browsing Behavior: We collect information about how you use our website, including the pages you visit, the products you view, and the links you click. We use cookies and similar technologies to gather this data (more on that below!). This helps us understand what products you love, improve our website’s design, and personalize your shopping experience.
• Customer Service Communications: When you contact us via email, phone, or live chat, we collect the information you provide in your communication. This allows us to address your questions and concerns effectively and provide excellent customer service. We keep records of these interactions to improve our service over time.
• Marketing Information: If you subscribe to our newsletter or participate in a contest or promotion, we collect your email address and any other information you provide. We use this to send you updates on new products, special offers, and other exciting news. You can unsubscribe at any time!

We only collect the information that’s necessary to provide you with our services and improve your experience. We promise to treat your data with respect!

2. Use of Information: How We Use Your Data

We use your information for a variety of purposes, all aimed at providing you with the best possible experience:

• Order Processing: To process your orders, fulfill your purchases, and ship your amazing pet beds right to your door.
• Customer Service: To respond to your inquiries, resolve issues, and provide you with excellent support.
• Website Improvement: To analyze how you use our website and make improvements to its design, functionality, and content. We want to make your shopping experience as smooth as possible!
• Personalization: To personalize your shopping experience by recommending products that you might like based on your browsing history.
• Marketing: To send you email newsletters, special offers, and other marketing communications (only if you’ve opted in!). We promise not to spam you!
• Fraud Prevention: To detect and prevent fraudulent transactions and protect our business and our customers.
• Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing: Who We Share Your Data With

We only share your information with trusted third parties who help us provide you with our services. We never sell your personal information to anyone!

• Payment Processors: We use secure payment processors like PayPal and Stripe to process your payments. They have their own privacy policies, which we encourage you to review.
• Customer Service Platforms: We may use customer service platforms to manage customer inquiries and provide support.
• Analytics Providers: We use analytics providers like Google Analytics to track website traffic and user behavior. This helps us understand how people are using our website and make improvements.
• Legal Authorities: We may disclose your information to legal authorities if required by law.

4. Data Security: How We Protect Your Data

We take data security very seriously and implement a variety of measures to protect your information from unauthorized access, use, or disclosure.

• Encryption: We use industry-standard encryption technologies to protect your personal and payment information during transmission.
• Secure Servers: We store your information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address any potential vulnerabilities.
• Data Minimization: We only collect and retain the information that’s necessary to provide you with our services.

While we take extensive measures to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. We encourage you to take steps to protect your own information, such as using a strong password and keeping your software up to date.

5. User Rights: Your Control Over Your Data

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Portability: You have the right to receive your personal information in a portable format.
• Restriction: You have the right to restrict our processing of your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

6. Cookies Policy: Our Use of Cookies

We use cookies for a variety of purposes, including:

• Essential Cookies: These cookies are necessary for the functioning of our website and allow you to use its features, such as adding items to your cart and placing an order.
• Analytics Cookies: These cookies allow us to track website traffic and user behavior, which helps us improve our website’s design and functionality. We use Google Analytics for this purpose.
• Advertising Cookies: These cookies are used to display targeted advertisements to you based on your browsing history. We may use third-party advertising platforms to serve these ads.
• Functional Cookies: These cookies allow us to remember your preferences, such as your language settings, and provide you with a more customized experience.

You can control cookies through your browser settings. You can choose to block all cookies, block only third-party cookies, or delete cookies that have already been stored on your device. However, please note that blocking cookies may affect your ability to use certain features of our website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

7. Third-Party Services: Who We Partner With

We use a variety of third-party services to help us provide you with our services. These services include:

• Payment Processing: PayPal, Stripe
• Email Marketing: Mailchimp (or similar service)
• Customer Service: Zendesk (or similar service)
• Advertising: Google Ads, Facebook Ads (or similar services)

8. International Transfers: Where Your Data Goes

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.

9. Updates to Policy: Staying Current

We may update this Privacy Policy from time to time to reflect changes in our business practices or applicable law. We will post any changes to this Privacy Policy on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make any material changes to this Privacy Policy, we will provide you with notice of the changes, such as by email or by posting a notice on our website. Your continued use of our website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Last Updated: October 26, 2023

10. Contact Information: Get in Touch

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

We are committed to resolving any privacy concerns you may have in a timely and effective manner. Thank you for trusting FAUNA FLICKER LLC with your personal information! We appreciate your business and are dedicated to providing you with a safe and enjoyable shopping experience.

Guaranteed Satisfaction: We’re so confident that you and your furry friend will love our pet beds that we offer a 100% satisfaction guarantee.