We’d Love to Hear From You!
At Fauna FlickerLLC, we’re passionate about creating cozy and stylish pet beds that bring joy to both you and your furry friend. Whether you have a question about our products, need help with an order, or just want to share some adorable pet photos, we’re here to help! We’re committed to providing you with the best possible experience, and we promise to respond to your inquiries as quickly and helpfully as possible.
Get in Touch
Choose the contact method that works best for you:
- Phone: +18597442967 (9 AM – 6 PM EST, Monday – Friday)
- Email: support@faunaflicker.store
Our Cozy Headquarters
You can also reach us by mail:
FAUNA FLICKER LLC7705 National Turnpike
Louisville, KY 40214
United States
Send Us a Message Directly
Fill out the form below, and we’ll get back to you typically within 24 hours!
Our Promise to You
We’re not just selling pet beds; we’re building relationships. We believe in treating every customer like family. We promise to.
- Listen carefully to your needs.
- Provide honest and helpful advice.
- Resolve any issues quickly and fairly.
- Go the extra mile to ensure your satisfaction.
We’re so confident you’ll love our products, we offer a 30-day satisfaction guarantee! Don’t just take our word for it – check out what other happy customers are saying!
What to Expect
We understand your time is valuable. Here’s what you can expect in terms of response times:
- Email inquiries: Typically within 24 hours during business hours.
- Phone calls: We’ll do our best to answer immediately during business hours. If we’re unavailable, please leave a message, and we’ll call you back promptly.
Common Questions & Quick Links
Find answers to frequently asked questions, or contact us directly for specific inquiries:
- Order Questions & Support: Email us at support@faunaflicker.store with your order number.
- Product Information & Recommendations: email us at support@faunaflicker.store for personalized recommendations.
- Returns & Exchanges: Visit our Returns & Exchanges Policy page for detailed instructions. If you have further questions, contact us at support@faunaflicker.store.
Business Hours
Our team is available to assist you during the following hours:
- Monday – Friday: 9 AM – 6 PM EST
- Saturday & Sunday: Closed
Holiday Schedule
We will be closed on the following holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day